Overview

On Call Manager opportunity in our Atlantic Cape Pediatric speciality home care office.

Are you looking for a job that will allow you to work from home nights and weekends? If so, this is the perfect opportunity for you!

In this role, you will function as a back-up On Call Manager, filling in for vacant shifts, call-outs and vacations.

Weeknight shift hours are 5:
00pm to 8:30am; weekend shift hours are Friday at 5:00pm to Monday at 8:30am. On Call Managers must call into the office at the beginning and end of each shift to give report.

Internal candidates - if interested, we will require that you cover only ACP while on shift, in order to ensure appropriate attention be given to this office.

External candidates - training for this position must be completed in the Atlantic Cape Pediatric office (located in Egg Harbor Township) during regular business hours. Training usually lasts approximately two weeks.

Local candidates preferred as you will be required to attend intermittent meetings and community events.

Responsibilities

Working as an On Call Manager will allow you to function as an extension of our office team during non-business hours, utilizing your customer service and health-care experience to earn additional income while in the comfort of your own home.

Responsibilities include:

  • Coordinate home health care services for our pediatric clients while the office is closed
  • Answer all calls to the office, addressing them accordingly
  • Document all calls on nightly "call log"
  • Forward call log to the office staff by 8:35am the next morning
  • Call office approximately 10 minutes prior to each shift to take report
  • Act as the "face" of the office during non business hours

Typical calls will include questions from families, direction requests from staff, call outs, potential clients, and care-givers (RNs, LPNs, HHAs) seeking employment with the office. The ideal candidate will have staff scheduling experience and be able to multi-task in a calm and compassionate manner.

Qualifications

* Bachelor's Degree preferred

- At least 1 year of professional work experience

- Strong customer service skills

- Demonstrated ability to resolve scheduling and customer service issues

- Ability to multi-task and work well under pressure

- You must have access to a computer during on-call hours

* Ability to work night and weekend shifts

* Ability to train during regular business hours

Schedules are set on a monthly basis. On Call Manager must be available for initial training during regular business hours.

Posted Date 8/28/2017 Not ready to apply? Connect with us for general consideration.


Associated topics:
adhd, arnp, child, children, kid, neonatology, ped, pediatric, primary, primary care

Read More

Copyright © 2017 Americanlisted.com, All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.